Frequently Asked Questions

It depends on your event type. We recommend booking 3–6 months in advance for weddings and quinceañeras, 4–8 weeks out for corporate events, and by September for holiday parties — those dates fill very quickly. That said, if your event is coming up soon, reach out and we'll do our best to accommodate you.

Yes — we require a minimum of 2 hours for all bookings. This ensures your guests have plenty of time to enjoy the booth and get great photos.

Start by submitting a quote request through our booking form. We'll confirm availability and send over a contract. Your date is officially reserved once the contract is signed and the deposit is received.

We accept Venmo, Zelle, cash, and check. To secure your date, a $100 deposit is required at the time of booking. This deposit goes toward your total and is what holds your spot on our calendar — please note that it is non-refundable, as it reserves your date exclusively for you. The remaining balance is due before or on the day of your event.

All deposits are non-refundable. To cancel your booking and receive a refund of up to $100, we require at least 10 days prior notice before your event date. To make changes to your event details — such as the time, location, or date — we require at least 15 days advance notice. Please reach out to us as early as possible so we can do our best to accommodate you.

Packages start at $200/hour with a 2-hour minimum for all rentals. The final price depends on your event duration, location, and any add-ons. Visit our Pricing page for full package details, or request a quote and we'll put together the perfect package for you.

All three packages include a professional attendant, setup and breakdown, studio lighting, backdrop of your choice, a custom welcome screen, and a custom photo border. The difference is in the media and print options:

• Essential ($200/hr) — Photos, GIFs, and boomerangs with instant text delivery and a gallery link. Digital only, no prints.
• Standard ($250/hr) — Unlimited photos and 4×6 prints with instant text delivery and a gallery link. Print-focused, no GIFs or boomerangs.
• Premium ($275/hr) — Everything from both packages: photos, GIFs, boomerangs, prints, and your full event gallery sent directly to you after the event.

Visit the Pricing page for the full breakdown.

Absolutely. Every package includes a custom photo overlay/border designed specifically for your event — we'll match it to your theme, colors, and style. Just share your vision and we'll bring it to life.

Yes! A standard props table is included with all packages. We bring a variety of fun, event-friendly props for your guests to use. If you have a specific theme, let us know and we'll do our best to match it.

Instantly! After each session at the booth, guests enter their phone number and photos, GIFs, and boomerangs are sent directly to their phone via text message. No app download required.

Yes. After the event, you'll receive a link to a gallery containing every photo, GIF, and boomerang taken during the entire event. You can download and share them as you wish.

Unlimited! Every package includes unlimited photos, GIFs, and boomerangs for the duration of your event. Guests can come back as many times as they like.

Yes — for the Essential and Premium packages. Guests can take still photos, animated GIFs, and short boomerang videos at the booth, all sent directly to their phone. The Standard package is print-focused and includes photos and unlimited 4×6 prints only — no GIFs or boomerangs. If animated content is important to you, the Essential or Premium package is the right fit.

We arrive at least 60 minutes prior to the start time of the photo booth being live to set up the booth, lighting, backdrop, and props. Breakdown after the event usually takes about 30 minutes. Setup and breakdown are included in every package — no extra charge.

We need at least a 12×12 ft flat, stable area for the booth, backdrop, and props. The ground must be level. We also need access to a standard power outlet nearby.

The booth can be set up outdoors, but it must be in a fully shaded area with no direct sunlight. Direct sunlight affects photo quality and can damage the equipment. Indoor setups are always preferred. If you're planning an outdoor event, please mention it when you request a quote so we can plan accordingly.

Yes — a stable WiFi connection is required for instant digital delivery to your guests' phones. Most venues provide this, but please confirm with your venue in advance. If WiFi isn't available, let us know so we can discuss alternatives.

Yes, always. A professional attendant is included with every booking. They'll be there the entire time to assist guests, keep things running smoothly, and make sure everyone has a great experience at the booth.

Idle time (also called standby time) is when the booth is set up and on-site but not actively running — for example, during dinner, a ceremony, or speeches. The booth stays ready so guests can jump back in right after. Idle/standby time is $65/hr and is billed separately from your package rate.

We're based in San Juan Bautista, CA and regularly serve the Bay Area, South Bay, Central Coast, and Merced County. Cities we cover include San Francisco, San Jose, Santa Cruz, Monterey, Salinas, Merced, and many more. Please note that any event located more than 45 miles from our home base is subject to a one-time travel fee.

Possibly! If your event is outside our listed areas, reach out and we'll let you know if we can make it work. A travel fee may apply for locations further out.

Yes — all of those cities are within our service area. We regularly serve San Jose and the South Bay, Salinas and the Salinas Valley, Monterey and Carmel, Gilroy and Morgan Hill, and Merced and the surrounding valley. Visit our Service Areas page for full coverage details, or reach out if you're not sure whether we can get to your location.

Yes! We offer fully bilingual service — English and Spanish. Se habla español. We proudly serve quinceañera, wedding, and family celebration clients throughout the Central Coast, Bay Area, and Merced County, and we want every guest to feel welcome and at ease at the booth.